Условия использования

By using and/or visiting any section of the Super Games website (hereinafter referred to as the website/Company), opening an account, and using the services of the website, you agree to the Terms and Conditions, Privacy Policy, the rules of all games presented, the terms and conditions of advertising activities, bonuses, and special offers posted on the website. The above Terms and Conditions are hereinafter referred to as the “Terms.” Please read the Terms carefully before accepting them. These Terms constitute an agreement between the website and the user. Registration and placing bets on Super Games implies the user's agreement to these Terms. If you do not agree with the Terms, do not use the website's services, do not open an account, and/or do not continue to use the website, as using the website's services automatically implies your full agreement with the Terms.

2. Parties

The information on the website is provided by the website operator – SUPER GAMES, registered at Scharlooweg 39, Willemstad, Curaçao (registration number: 140803). Excerpts from the Terms and Conditions containing the pronouns “us,” “our,” “we,” or the word “Company” refer to the relevant company with which you are entering into a contract in accordance with the above paragraph. If you have any questions, please contact the website support service.

3. Changes to the Terms and Conditions

3.1. The Company reserves the right to make any changes without prior notice, including changes to the software, the procedure for providing services to users, user requirements, as well as changes in accordance with current legislation. All changes shall come into force after the new version of the Terms and Conditions is posted on the website.

Each user is responsible for familiarizing themselves with the current Terms. The Company reserves the right to make changes, edit, update, and modify any Terms at any time and without prior notice for a number of reasons, including commercial and legal reasons (in accordance with new laws or regulations), as well as for reasons related to customer service.

3.2. If you do not agree with the changes, you may stop using the website by complying with the terms of clause 13 of these Terms. Your continued use of any part of the website after the effective date of the revised Terms will automatically be considered as your consent and acceptance of the revised Terms, including (for the avoidance of doubt) any additions, deletions, substitutions, or other changes to the identifying information relating to the Company mentioned in clause 2 of these Terms.

4. Legal Requirements

4.1. Regardless of any circumstances, persons who have not reached the age of majority, which is permissible for participating in games on the website in accordance with the laws of a particular jurisdiction (“Permissible Age”), may not use the services of the website. Use of the website by persons under the Eligible Age is considered a violation of the Terms. The Company reserves the right to request documentary proof of your age at any stage to ensure that persons who have not reached the Eligible Age do not use the services of the website.

4.2. The Company reserves the right to suspend your account and refuse service if you fail to provide proof of age or if the Company suspects a violation of clause 4.1. We recognize that due to the widespread availability of the Internet, minors may be able to register and play Super Games. Therefore, we urge parents to cooperate in protecting children from free access to the website. There is special software that can help with this issue. Please visit the following websites for more information:

  • http://www.cyberpatrol.com
  • http://www.gamblock.com
  • http://www.netnanny.com

4.2. You confirm, warrant, and agree that your use of the website services complies with all applicable laws, statutes, and regulations. The Company does not intend to provide services that in any way violate the applicable laws of your jurisdiction. The Company is not responsible for any illegal or unauthorized use of the website services.

4.3. You use the website on your own initiative and assume the risk of liability and make a conscious decision as to whether the use of the website's services is legal under the applicable laws of your country. You understand and agree that it is your responsibility to find out about the existing laws and regulations regarding the age limit for participating in online games. The company is unable to provide you with legal advice or guarantees regarding the legality of using the website.

4.4. You are prohibited from opening accounts and/or depositing any funds, as well as playing on the website, if you are located or reside in American Samoa, Aruba, Afghanistan, Belarus, Bonaire, Sint Eustatius and Saba, the United Kingdom, Venezuela, the Virgin Islands (U.S.), the U.S. Minor Outlying Islands, Guadeloupe, Greenland, Guam, Zimbabwe, Israel, Jordan, Iran, Iraq, Spain, Yemen, Cyprus, North Korea, DR Congo, Côte d'Ivoire, China, Cuba, Curaçao, Lebanon, Libya, Mayotte, Macau, Mali, Malta, Martinique, Myanmar, Netherlands, Nicaragua, UAE, Oman, Pakistan, Puerto Rico, Réunion, Saint Martin (France), Syria, Slovakia, Somalia, Sudan, the United States, France, French Guiana, the Central African Republic, Sweden, and Ethiopia. You agree to this requirement and undertake not to open an account or attempt to use your account while in one of the above countries. If a user is found to be in violation of this rule and provides false information about their location, all deposits and withdrawals will be canceled.

4.5. If your winnings are subject to taxation by your local legislative, tax, or other authorities, you are responsible for reporting your winnings and/or losses and filing with the appropriate authorities. You are fully responsible for paying all taxes and fees levied in connection with any winnings received as a result of using the website.

4.6. In some jurisdictions, including the United States, the website's activities may be prohibited by law. You are responsible for determining whether the use of the website is legal under the laws of your country.

5. Account requirements

5.1. To use the website, you must open an account (“your account”). To do so, you must provide your mobile phone number and enter a password, which will be used to log in to the system. In addition, you may be required to provide personal information, including your name, date of birth, passport details, and phone number.

5.2. The name you provide during registration must match your real name and must not contain any errors. To verify the information you have provided, the Company may at any time request proof of identity (including a copy of your passport/ID card or any payment card). If you fail to provide this information, the Company has the right to suspend your account until the above documents are received and/or to permanently close your account.

5.3. By registering on the website, you agree to provide accurate, complete, and reliable information about yourself. If changes are necessary, you must correct your data yourself and in a timely manner. Failure to comply with this requirement may result in restrictions, non-fulfillment of transactions (bonuses, winnings), and/or closure of your account.

5.4. If you have any questions or difficulties during registration, you can contact customer support.

5.5. You may only open one account on the website. One account is allowed per user, household, postal or IP address, computer, or other device. Any other accounts you open on the website will be considered “Duplicate Accounts.” The Company has the right to immediately close such accounts, and: Any transactions made from a Duplicate Account will be considered invalid.

5.6. Any bets or deposits made using a Duplicate Account may be returned to you at the Company's discretion.

5.7. All refunds, winnings, or bonuses that you have received or collected using a Duplicate Account will be forfeited by you and may be claimed by us. In this case, you will be required to return to us any funds withdrawn from the Duplicate Account.

5.8. By registering on the website, you consent to the use of the contact details you have provided for the delivery of advertising and informational notifications via email and SMS services. You can unsubscribe at any time through your personal account.

6. Anti-money laundering

6.1. Anti-money laundering

6.1.1. Money laundering and terrorist financing are among the ever-growing threats to the national and international economy worldwide, forcing all vulnerable sectors to take measures to prevent them.

6.1.2. Our Company undertakes to implement procedures to prevent the misuse of its services provided to account holders for money laundering, terrorist financing, fraud, and other criminal purposes.

6.1.3. The Company is a limited liability organization duly incorporated and registered in accordance with the laws of Curacao. This policy is written based on international standards set by the FATF and national AML legislation. Together, these rules provide a robust, internationally recognized standard of procedures used to prevent the misuse of the services provided by the Company.

6.1.4. Proper identification of account holders, identity verification, monitoring of user activity, and reporting of suspicious activity are part of the measures the Company takes to mitigate industry-related risks.

6.1.5. The Company adheres to the highest national and international AML and FATF standards in providing its services and requires management and employees to comply with these standards

6.2. Procedures

In an effort to comply with applicable rules, regulations, and international standards, the Company has developed procedures that it follows when providing services to account holders. These procedures include:

  • Customer verification policy.
  • Monitoring of user activity.
  • Risk management.
  • Reporting suspicious transactions.
  • Information storage.

6.2.1. Customer Verification Policy

1. By agreeing to the Terms, you grant us the right to conduct any checks on a regular basis, at our sole discretion or as required by third parties (including regulatory authorities), to verify your identity and contact details (“Verification”).

2. Users may not participate in games for money unless they are the account holder. The following information must be provided to verify identity:

  • Date of birth along with valid identification confirming that the user is over 18 (eighteen) years of age or has reached the age of majority as defined by the laws of their country of residence. The identification documents that must be provided include a copy of a valid passport, a copy of another form of identification, and proof of address;
  • The user's first and last name.
  • The user's full residential address.
  • The user's valid email address.
  • The user's username and password.

The company reserves the right to request additional documentation and take additional measures to verify the information provided. The account may be suspended until satisfactory information is provided.

3. The company has the right to suspend your account if we are unable to verify that you have reached the Minimum Age. If, while using the website's services, your age was below the Minimum Age, then:

  • Your account will be closed.
  • Any transactions made during this period will be deemed invalid.
  • All bets placed by you during this period will be canceled.
  • All winnings accumulated by you during the period when you were under the Minimum Age will be forfeited, and you will be required to return to us any funds that were withdrawn from your account, at the Company's request.
  • Funds deposited by you into your account will not be refunded, as the Company's rules have been violated.

4. If any information you have provided is false, incomplete, inaccurate, or misleading, or if the information provided during registration does not match the information in your passport, this will be considered a violation of the Company's rules, and we reserve the right to immediately close your account and cancel all funds on your balance, in addition to other actions at our discretion, as well as refuse you access to the website's services.

6.2.2. Monitoring of account holder actions

The Company has its own transaction monitoring department responsible for verifying all user actions along with the corresponding deposits and bets. The Company continuously invests in the best software in the industry to reduce industry-related risks such as money laundering, terrorist financing, fraud, and other types of criminal activity.

1. Preventing the creation of multiple accounts

The system supported for monitoring actions includes IP address control, which detects any attempt to register multiple accounts. Each time an account holder requests a withdrawal from their account, the system checks for multiple accounts and additionally checks whether the account holder has used a false proxy server. If multiple accounts are found, all accounts will be closed and the account holder will be denied the opening of a new account

2. Suspicious activity

If the account holder has unusual deposits and is flagged by the system, the department manager will contact the account holder to obtain an explanation for this activity. If no satisfactory answer or information is provided, the manager will suspend the account until the necessary documents and explanations are provided. If the account holder does not provide satisfactory information within 30 days, the account will be closed. The manager will send a report of the unusual/suspicious transaction to the appropriate authority.

3. Withdrawal of funds

The Company will not transfer withdrawn funds to another source from which they were received unless sufficient information or documentation supporting the request is provided.

Payment of prizes or winnings will only be credited to the account holder's bank account. Transfers or payments to third-party accounts will not be made unless they are sufficiently justified at the Company's discretion.

The fact that the Company does not have betting shops simplifies the monitoring of all deposits and control of all user actions.

6.2.3. Risk management

Based on industry risks, the Company adheres to a non-discretionary approach. All account holders must comply with the requirements detailed in the KYC (Customer Verification Policy) procedure and must regularly monitor their activities.

6.2.4. Reporting suspicious transactions

Any suspicious transactions or circumstances for which the transaction monitoring department has not received a satisfactory explanation may result in a report to the relevant authority in Curaçao. The department will keep a list of all cases that it did not deem necessary to report to the relevant authority. The decision not to report must be sufficiently justified.

6.2.5. Storage of Information

  • 1. The Company keeps all relevant documentation in a separate database for at least five years after the termination of the business relationship. If necessary, the Company can quickly search for information regarding individual transactions, including amounts, currencies, and transaction types.
  • 2. Under certain circumstances, if required by law and permitted by national legislation and the relevant authorities, the Company may provide copies of the stored records.

7. Username, password, and security

7.1. You agree that you can only log in to your user account using the unique login (mobile phone number) and password you created.

7.2. The administration closely monitors users' compliance with moral and ethical standards on the website and prohibits the use of offensive words and other non-standard vocabulary when choosing a nickname. In case of non-compliance with this requirement, we have the right to take appropriate measures, up to and including blocking the account.

7.3. By opening an account on the website, you agree not to disclose/share your mobile phone number and password with anyone (intentionally or unintentionally). If you have lost or forgotten your account details, you can reset your password by clicking on the “Forgot your password” button on the website.

7.4. The user is solely responsible for the confidentiality of their registration data and for restricting access to their account by third parties, as well as for any actions and transactions made on their account. In addition, you are responsible for any losses on your account incurred as a result of the actions of third parties.

7.5. You agree to immediately notify the Company of any unauthorized access to your account and/or other security breach. You are required to provide the Company (upon request) with information proving such unauthorized access. The Company is not liable for any damage you may incur as a result of the unauthorized use of your username and password by third parties, regardless of whether you were notified of the authorization or not.

7.6. The website takes all possible measures to protect against unauthorized use of users' personal information. Users' personal information is only available to parties involved in providing services through the website. Despite this, the website is not responsible for how this information is further used by third parties, such as software providers or affiliates.

7.7. The user must not give third parties access to their account or allow people who are not of legal age to use the website. The website may only be used for personal use and may not be used in any way for commercial gain.

8. Rules of the game and placing bets on the website

8.1. You are responsible for the accuracy of the information related to any transaction you make before confirming your bet during the game.

8.2. You can view your transaction history in your profile.

8.3. We reserve the right to refuse any transaction requested by you through the website, in whole or in part (at our sole discretion), at any time if you have violated the Terms and Conditions. No transaction can be considered complete until you receive confirmation from us. If you have not received confirmation that your transaction has been accepted, you should contact customer support.

8.4. The website uses USD as the base currency for forming prize pools for shares. The prize pool is converted into the account currency at the rate set by the website.

9. Other prohibited actions on the website

9.1. It is strictly prohibited to communicate in an offensive and/or aggressive manner (using appropriate images), as well as to use profanity, resort to threats, humiliation, or violent actions against users and employees of the website.

9.2. Mass mailing of information or “spam” is prohibited. You do not have the right to distort, delete, or in any way modify the information contained on the website. It is also prohibited to upload information to the website in such volume that it may cause interruptions in its operation. You may not take any action that affects the functioning of the website in any way, such as using and/or distributing viruses or similar malicious programs.

9.3. You agree to use the website solely for entertainment purposes. The Company prohibits copying the website or any part thereof in any form without the prior written consent of the Company.

9.4. You agree not to hack, attempt to hack and/or gain access to, or otherwise circumvent our security system. If we suspect that you have attempted or are attempting to hack, access, or otherwise circumvent our security system or software, we will immediately terminate your access to the website's services and block your account. We also reserve the right to report the situation to the appropriate authorities.

9.5. We are not responsible for any loss or damage that you or any third party may suffer as a result of malfunctions in information technology caused by attacks, viruses, or other technologically harmful materials when using the website and/or downloading materials contained on the website and/or links found on the website.

9.6. It is strictly prohibited to sell or transfer accounts between game participants.

9.7. If the user becomes aware of possible errors or defects in the software, he/she agrees to refrain from taking advantage of them. Furthermore, the user undertakes to immediately notify the website of any error or defect in the software. If the user fails to comply with the obligations specified in this clause, the website is entitled to full compensation for all costs associated with this error or defect, including any costs incurred for the relevant error/defect, as well as for the failure to notify the website thereof.

10. Breach of Terms

10.1. In the event of a breach of the Terms by you, you shall indemnify the Company against any claims, liabilities, costs, or expenses (including legal fees) and other costs that may arise as a result of your breach of the Terms.

10.2. You agree to indemnify, defend, and hold harmless the Company, its partners and their companies, as well as their officers, directors, and employees, from any claims, demands, liabilities, damages, costs, and expenses, including legal fees and other expenses, arising from: Your violation of the Terms.

10.3. Your violation of the law or the rights of third parties.

10.4. Another person accessing the services using your user data, with or without your knowledge.

10.5. Accepting winnings obtained in this manner.

10.6. When you breach the Terms, we may (but are not obliged to): Send you a notice (using your contact details) that you are in breach of the Terms, demanding that you cease the breach.

10.7. Suspend your account so that you cannot place bets or play on the website.

10.8. Block your account, with or without prior notice to you.

10.9. Deduct from your account any payments, bonuses, or winnings that were credited as a result of any serious breach.

10.10. We may delete your username and password if you ignore any of the provisions of these Terms and Conditions.

11. Force Majeure

11.1. The Company shall not be liable for any failure or delay in the performance of any of its obligations under the Terms if such failure or delay is caused by force majeure, including natural disasters, war, civil unrest, disruptions to public communication networks or services, industrial disputes, DDoS attacks, and similar internet attacks that may have negative consequences (“Force Majeure”).

11.2. The Company's activities shall be suspended for the duration of the force majeure circumstances. During this period, the performance of obligations shall be deferred. We shall take all possible measures to terminate the force majeure circumstances and/or undertake to seek opportunities to fulfill our obligations despite the force majeure.